App Resources

Support & Live chat

We all know learning a new software can be difficult so we have created an extensive help article repository that is growing daily! From quick and easy to read articles to fully detailed step by step articles; all to assist in troubleshooting our platform. Read the articles and still need assistance? You can reach out anytime to our support department via email and our live, in app, chat widget!

Ongoing Webinars

We run weekly webinars for training on the Loft platform. We run you through all the basics and workflow from managing Real Estate commissions in Loft to viewing deal related financials in Xero. Most importantly we show you how Loft and Xero work together to keep your office humming! Register for upcoming sessions or check out previously recorded sessions below.

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Watch Past Webinars


Watch while you work

You love our support, so we've just expanded upon it! Search our very own set of short clips in Loft TV to help you with your day to day work!

Have a video suggestion? We'd love to hear from you!

Key Benefits of Loft47

Fully mobile, use Loft47 to import / enter, review, approve and payout deals anytime from anywhere. 

Flat fee that includes hosting, unlimited user accounts for your office admins, unlimited office locations and reporting, as well as free accounts for all your agents.

Online chat support where the average response time is less than 5 minutes, backed up by phone and email support. 

Multiple integrations to transaction management solutions to make entering deals lighting fast.

On demand Admin services, for processing transactions as requested

For more information, visit our Pricing page.

Frequently Asked Questions

Does Loft integrate with transaction management systems?

Yes, Loft integrates with Dotloop, DocuSign Rooms and SkySlope. This eliminates duplication of data entry.

What Accounting integrations are available?

Loft proudly integrates with (Growing or Established versions) & QuickBooks Online (Plus or Advanced versions).

Xero is the original accounting integration and the only accounting system that works with the Agent accounting product called Agent47.

Are Loft integrations included in the Loft47 pricing?

Yes, Loft assists with the integration of transaction management and accounting platforms during the 1st training meeting.

Does Loft offer reporting for my franchise?

Loft provides franchise reporting for some brands; inquire directly for info on your franchise.

Is the Loft47 solution mobile?

Yes, Loft can be accessed from any device with a browser, including tablets and smartphones!

What is Let Loft Do It?

Let Loft Do it! is an on demand service to have Loft47 staff process your transactions. See more information here:

Can my Agents see their data?

Absolutely, Agents have direct access to all deals, commission paystubs, performance and production information including self-serve 1099 tax forms. Agents may additionally sign up for their own automated accounting account to run their independent contractor business. 

Does Loft handle complex commission plans?

Yes, Loft accommodates complex commission plans, as well as ordering of calculations. Loft auto-calculates, prorates and caps Agent plans which then can roll over on an Agent’s anniversary or calendar year.

Does Loft accommodate Teams?

Yes, Loft provides a comprehensive team setup structure for production and calculations. Additionally, Loft handles team deductions which aggregate fee totals across team members.

Can I pay my Agents by direct deposit?

Xero directly integrates with many direct payment providers, such as,,,, and more.

How long does it take to get set up? Can I migrate data from my existing program?

Onboarding takes 1-4 weeks, depending on brokerage size and setup includes:

✓Loft Data Import (provided in spreadsheet format)

✓Agent profile detail

✓Deal deduction fee detail

✓Agent assignment of deductions / overrides

✓YTD production by Agent & YTD deductions by Agent

✓Xero data import (provided in spreadsheet format)

✓Agent list & Supplier list

✓Chart of accounts (GL Codes)

✓Chargeable item codes w/ GL assignment

✓Agent A/R balance at ‘go live’

✓Repeating billing set up / orientation

Am I locked into an annual contract?

No, both Loft and Xero are month-to-month subscriptions. 

Are training and support included?

Yes, training is provided to our users during setup.  Once a customer has been onboarded, Loft provides general app support. We also host monthly Loft training webinars.  

What set up data can be moved from Brokerwolf to Loft47?

We do the heavy lifting when it comes to migrating setup data from Lone Wolf to Loft47. That includes us helping you export set up data from Lone Wolf (I.1.1 / I.1.P.8 / F.6.2 / E.1.3 / I.4.1 / / and a few more, depending on your business use of LW).
Once we have that data, we reconfigure the files and complete the set up of Loft47. Set up also includes all integrations (DL>Loft47>Xero), as well as user training for your brokerage.On or just after the Loft47 go live date, we will get you to export 8.5.p & 8.7.1 to capture each agent's YTD summary information.

What is the cost for Loft47?

Pricing for Loft47 is based on the number of agents in your brokerage. Cost does not increase with the number of admins / users, and also does not increase with the number of offices. The Loft47 fee includes logins for every member of the brokerage, including agents. Agents see only their own deals / production / payroll history etc, including self serve 1099s. Setup fee includes data migration / importing, as well as includes all integrations (SS/DR/DL>Loft47>Xero). Staff training is included in the setup fee. Monthly fees include ongoing support which consists of live chat + live answered 800 number, from 9 - 9 EST. *prices subject to change

To Learn More, visit our Pricing Page.